Education for Bankers

Education for Bankers
The Business and Industry Training division of Southeast Tech is partnering with the South Dakota Banker’s Association to bring instructor-lead classes back to the banking community in Sioux Falls and the surrounding region. We will be delivering coursework from the American Institute of Banking educational series in order to provide additional training and educational opportunities for those working in the financial services world.

AIB Principals of Banking $479
This AIB course is the standard introduction to banking. It touches on nearly every aspect of banking, from the fundamentals of negotiable instruments to issues and
developments in the industry. The course addresses bank products and customer service, emerging technology, expanded banking powers and markets, and regulatory controls. Principles of Banking is the foundation course for all AIB training. After successfully completing this course, you will be able to:
1. Explain the context, structure, and operation of banks as business firms.
2. Discuss the history of the U.S. banking system.
3. Describe bank products and services for consumers and businesses.
4. Explain major banking laws and regulations.
5. Discuss specialized bank services such as trust, investments and insurance.
6. Identify methods by which banks secure customer data.
7. Explain the objectives of funds management in banking.

Feb 2-Apr 27

6-9p

TBA

Register Now!

AIB Consumer Lending $479 + Book
This AIB course introduces students to consumer lending, including its importance to the bank and consumers, its process, and the environment in which it operates. The course provides the essentials about closed-end loans, indirect loans, open-end credit, and credit-related products. It traces the consumer lending process from developing and taking loan applications to collection and recovery. The course also explores issues involved in credit investigation, decision making, loan pricing, and loan policy. After successfully completing this course, you will be able to:
Describe key laws and regulations that affect consumer lending.
List characteristics, benefits, and disadvantages of direct lending, indirect lending, and open-end credit products.
Explain how effective marketing can increase loan outstandings and application volume.
Describe consumer loan information sources and the credit verification process.
Explain how the five C’s of credit are used in credit evaluation and decision-making.
Identify types of consumer loan documents and describe their purpose.
Discuss consumer loan delinquencies -- causes, collection stages, and remedies.

Feb 4-Apr 29

6-9p

TBA

AIB Banking Today $69 + Book
This AIB course gives you an orientation to essential banking principles, concepts, and operations. It helps you understand how banks function as businesses and their important role in the U.S. economy. After successfully completing this course, you will be able to:
Explain the role of banking in the economy.
Identify competitors in the financial services market.
Discuss banks as business firms.
Identify bank products and services.
Discuss bank financial statements and performance measurements.
Identify banking regulators and major laws and regulations.

Jan 25, 26

M T

6-9p

TBA

Ethical Issues for Bankers $39 + Book
This AIB course addresses ethical practices in banking. Corporate scandals and other business
indiscretions have sensitized all organizations to the need to reaffirm their commitment to the highest standards of ethical practices and point to the broad need for education on business ethics. Participants in this course explore the importance of ethical behavior in banking from a personal and organizational perspective and focus on areas including confidentiality, conflict of interest, information security, personal transactions, and accepting or giving gifts. After successfully completing this course, you will be able to:
Describe the importance of ethical practices in banking.
Define the nature and elements of ethical dilemmas.
Describe business practices commonly covered in financial institutions’ codes of conduct.
Identify the main regulatory parameters prohibiting unethical practices in banking.
Use an effective approach to determining appropriate action in situations holding potential for ethics violations.

Mar 2

6-10p

TBA

Performance Management $69 + Book
This AIB course provides participants with a proactive approach to performance management. By focusing on
setting clear expectations, specific performance feedback, and objective performance evaluation, it will address many common performance problems. After successfully completing this course, you will be able to:
Write performance objectives based on measurable criteria and standards.
Communicate clear performance and behavior expectations.
Objectively observe performance.
Provide feedback to employees and document these conversations.
Prepare and conduct the performance appraisal.

Mar 29, 30

M T

6-9p

TBA

Managing Change $39 + Book
This AIB course helps participants understand the change process and their reactions to change and includes tools to help them and others communicate and manage change. After successfully completing this course, you will be able to:
Name and describe the three stages of change.
Identify reaction to change through the various stages.
Identify appropriate and inappropriate actions to take when managing change.
Develop a personal action plan on a real-world change situation.
Use a four-step process for communicating and getting commitment from others during change.

Apr 20

6-9p

TBA

Call 605.367.7619 or 800.247.0789 for more information!